Terms & Conditions
Making a Purchase
Making a purchase could not be easier. Just browse our online catalogue and click on any items that you wish to buy. This will add your chosen product to your online basket. You can review your basket at at any time by clicking on the basket icon and adding or removing items. Once you are happy with your selection and are ready to proceed with your payment, click the checkout now icon and you will move to a secure server and your payment will be processed. Note the lock icon at the bottom of your browser to highlight that you are in a secure area.
Delivery of Goods
We now offer FREE delivery to on all orders ! Delivery is available to all UK mainland addresses. Customers living in some remote rural areas should note some delivery services are extended by a few days.
While we can deliver to Eire, Northern Ireland, Isle of Man, Isle of Scilly, Isle of Wight, Jersey and Guernsey, there is an additional supplement. Please contact gardenfurniture4u prior to placing you order. Deliveries normally occur between 7am and 6pm.
Currently the exact timing of delivery cannot be specified and we do not deliver to multiple addresses. Unless otherwise stated, all deliveries will be made direct to your door. We are not responsible for any additional lifting or carrying of your goods. Working days are classified as Monday to Friday and exclude bank holidays. Unless otherwise stated, all deliveries will be made direct to your door. We are not responsible for any additional lifting or carrying of your goods. We do not deliver items to multiple addresses. Please leave a day-time telephone number so that we can contact you to arrange a convenient delivery date
Exchanges and Refunds
We make every effort to ensure products arrive in perfect condition. However, in the unlikely event of a product arriving damaged, customers should contact us within 48 hours of receipt when we will arrange collection of the goods and an appropriate replacement will be dispatched. If you find your purchase is unsatisfactory, we are happy to exchange items or refund your credit/debit card, provided the goods are returned to us within 28 days of their receipt, in the original undamaged packaging and in a re-saleable condition.
We regret, however, that we cannot, in this case, refund return postage costs.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
We promise that for any Product you purchase from our website:
we have the right to sell the Product to you;
the Product will correspond with the description we have given to you; and
the Product will be of satisfactory quality.
Payment is usually by credit or debit card and is processed shortly after the order is placed using Stripe. This is to protect us from card fraud. Cheques are acceptable as a form of payment and should be made payable to ‘gardenfurniture4u’ and sent to the Head Office at Overland Building, 263 Main Street, Larbert FK5 4PU UK. Cheques will be cleared before Products are despatched.
gardenfurniture4u is entitled to refuse any Order placed by you. If your Order is accepted, we will confirm acceptance to you by an email to the email address you have given us on the Order.
You undertake that all details you provide to us for the purpose of purchasing Products or services which may be offered by us on our website will be correct, that the credit or debit card which you use is your own and that there are sufficient funds or credit facilities to cover the cost of any Products or services. We reserve the right to obtain validation and verification of the authenticity of your credit or debit card details before providing you with any Products or services.
gardenfurniture4u do not disclose buyers’ information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. Since the business was formed we pride ourself on our dedication and commitment to supply quality garden furniture at superb prices and to your total satisfaction.
We are growing to become one of the leading suppliers of garden furniture and the companies development has been hard work but enjoyable and has led to a solid reputation for efficiency of service, product knowledge and quality, proudly helping to make us the strong business we are today. If you have any suggestions please contact us using our On-Line Enquiry Form.